JC Accredited
// Frequently Asked Questions

Getting Started.

From the first call to your first session — what actually happens and how fast.

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Getting Started.

From the first call to your first session — what actually happens and how fast.

  • Call us at (512) 616-0809 or fill out our contact form. That's it. One call, no commitment, no pitch.

  • We listen. You tell us what's going on — as much or as little as you want. We ask a few questions to figure out what level of care fits, and we explain how the next steps work.

    No high-pressure sales. If we're not the right fit, we'll tell you and point you somewhere that is.

  • Most clients begin within 3 to 7 days of the first call. Step one is verifying insurance. Step two is a clinical assessment with one of our therapists. Step three is starting your program.

  • No. You can self-refer — just call us. Some insurance plans require a referral for full coverage, and we'll let you know if yours does.

  • Just yourself. If you have your insurance card and a photo ID handy, bring those too. Anything else we'll handle in the intake.

  • For the first call or assessment — sure, if you want them there. We also offer family sessions throughout treatment because recovery affects the whole household, not just you.

// We take insurance

In-Network with Most Major Providers.

Out-of-Network Policies Accepted From All Major Providers

Verify Your Insurance
Curative
Baylor Scott & White Health
TriWest Healthcare Alliance
Aetna
Sendero Health Plans
Cigna Healthcare
Blue Cross Blue Shield
UnitedHealthcare
Crisis resources — available 24/7

If You or Someone You Love Needs Help Right Now.

Crisis support is available immediately. Don't wait if you're in danger or experiencing thoughts of self-harm.

// Austin + local
// Austin Crisis Hotline
(512) 472-HELP (4357)
// Local Austin crisis support
  • Austin-Travis County Integral Care Crisis Services
  • Dell Children's Medical Center Crisis Services
  • University of Texas Counseling and Mental Health Center (for UT students)

For everything else, talk to admissions or call (512) 616-0809.

// Let's chat

Are You Ready?

Talk with our admissions team. Confidential, no obligation.